Hotel Le Francis privacy policy
Your privacy is a top priority for Hotel Le Francis. The purpose of this privacy policy is to inform you about how we collect, use, store, and protect personal information collected through our website.
1. Collection of personal information
When you visit our website or make a reservation, we may collect the following information:
- First and last name
- Email address
- Phone number
- Billing information
- Booking information (dates, room type, preferences)
- IP address and browsing data (via cookies)
This information is collected in a transparent manner and with your consent when you fill out a contact form, make a reservation, or browse our website.
2. Usage of personal information
The information we collect is used solely for the following purposes:
- Confirm and manage your reservations
- Respond to your requests for information or services
- Improve the user experience on our website
- Send communications related to your stay (ex. reservation reminders)
- Send you relevant offers or promotions, if prior consent was provided
Under no circumstances will your information be sold, rented, or shared with third parties without your consent, unless required by law.
3. Cookies
Our website uses cookies in order to:
- Improve navigation
- Measure website performance
- Offer a personalized experience
You can adjust your browser settings to reject cookies or inform you when they are being used. Please note that this may affect some of the website’s functionalities.
4. Lodging and security
The information we collect is stored on secure servers. We apply reasonable measures to ensure the confidentiality and integrity of your data, including firewalls, encryption, and restricted access to data.
5. Accessing, changing, or deleting your information
In accordance with data privacy laws, you can:
- Request access to the information we have collected about you
- Request for this information to be corrected or deleted
- Withdraw your consent regarding their usage
To exercise these rights, please contact us at:
contact@hotelfrancis.qc.ca
418 392-4485
6. Links to external sites
Our site may contain links to other websites (i.e. tourist websites, reservation portals). Hotel Le Francis is not responsible for these websites’ approaches to data security, and we encourage you to consult their respective privacy policies if you visit them.
7. Changes to this policy
Hotel Le Francis reserves the right to modify this policy at any time. Any changes will be posted on this page along with the date they were applied. Your continued use of our site following the posting of any changes constitutes your acceptance of those changes.
8. Contact us
For any questions about our privacy policy or how we handle your personal data, you can contact us at:
Hotel Le Francis
210 Pardiac Rd.
New Richmond (Quebec) G0C 2B0
contact@hotelfrancis.qc.ca
418 392-4485 or 1 800 906-4485